Returns & Replacements
We sincerely appreciate your support and value your purchase. To ensure a smooth experience, we offer a hassle-free return and replacement policy.
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Return / Replacement Requests
- Must be raised within 2 days of delivery.
- Contact our support team with pictures and videos to expedite the process. (Videos are required for quicker processing.)
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Cancellation
- Contact our support team to initiate a cancellation.
Shipping Details
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Shipping Time
- Orders are shipped on the same or the next working day.
- Delivery time is between 2–7 business days.
- Our primary goal is same-day processing; however, shipping times may vary under extreme conditions.
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Packaging
- All purchases are delivered in sealed packaging to ensure product safety and quality.
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Partial COD
- For all Partial COD transactions, the paid amount is non-refundable in case of cancellation or return.
Our support team is available from 8 AM to 6 PM every day.
WhatsApp: Click the WhatsApp icon at the bottom right of the website.
Phone: Call us at +91-XXXXXXXXXX.
Thank you for choosing Aouzo, your trusted partner for premium sports products.