Returns & Replacements

We sincerely appreciate your support and value your purchase. To ensure a smooth experience, we offer a hassle-free return and replacement policy.

  • Return / Replacement Requests
    • Must be raised within 2 days of delivery.
    • Contact our support team with pictures and videos to expedite the process. (Videos are required for quicker processing.)
  • Cancellation
    • Contact our support team to initiate a cancellation.

Shipping Details

  • Shipping Time
    • Orders are shipped on the same or the next working day.
    • Delivery time is between 2–7 business days.
    • Our primary goal is same-day processing; however, shipping times may vary under extreme conditions.
  • Packaging
    • All purchases are delivered in sealed packaging to ensure product safety and quality.
  • Partial COD
    • For all Partial COD transactions, the paid amount is non-refundable in case of cancellation or return.

Our support team is available from 8 AM to 6 PM every day.

WhatsApp: Click the WhatsApp icon at the bottom right of the website.

Phone: Call us at +91-XXXXXXXXXX.

Thank you for choosing Aouzo, your trusted partner for premium sports products.